Monday, June 02, 2008

My Twitter Account Has Disappeared!

I was about to Twitter just now and for some reason Twitter wouldn't let me login. I tried visiting my Twitter feed page at http://twitter.com/kweiner and Twitter responded with the message "That page doesn't exist!". Figuring that Twitter was just down, I tried a friend's page, and that page loaded just fine. In the "Following" section of my friend's page, I noticed that my picture was missing! Next I tried to reset my password, and when I entered my email address, Twitter responded with "Oh, snap! We couldn't find you!".

What is going on? Is my Twitter account really gone and my data lost forever? I know they have had problems scaling recently, but losing someone's account is way worse than having a temporary outage. I submitted a support ticket and also posted a message to Get Satisfaction. Let's see what happens... If this doesn't get resolved, I am just going to give up on Twitter which will probably make my wife happy.

14 comments:

Ken said...

Twitter Support responded on June 4 at 9:05 pm to the bug that I filed:

---

Hi,

Thanks for your email. This is a bug; we're working on fixing it. I'll be in touch with you when we've resolved it. Sorry about that, and thanks for your patience!

Cheers

---

I guess there's some hope for me.

Ken said...

Twitter responded again on Aug 24, 2008:

Hello,

Unfortunately we were unable to recover your account. Please accept our sincere apologies for the error. We have identified the problem and made changes in our process so that this will not happen again.

If I can be of any assistance please let me know.

Again my apologies for the error.

Mark

Twitter Support

Shalin said...

I just had the same problem. I have created a ticket but haven't heard from them in days! It's crazy the problem still exists.

anja said...

This just happened to me as well! And it is almost a year since it happened to you. So they never fixed the problem. They say it will take 5-7 days to get back to me! So annoying!

Anonymous said...

It is very interesting for me to read the blog. Thanks for it. I like such topics and everything that is connected to this matter. I definitely want to read more soon.

Anonymous said...

This has just happened to me about an hour ago. can anyone direct me as to how I report it, get it fixed? Thanks

@Vandalgrease

Anonymous said...

My twitter just disappeared help!! My twitter is @brianiskool and I cant log in and it doesn't show up on my friends accounts and I went to my friends link cuz she tweeted me and the link said "couldn't load user" i was just logged in too can somebody please help!!!! Email me at bpn1995@me.com with help please!!!!!!! Cuz this is a website that I am not active with I just came across the website

Anonymous said...

My twitter account also disappeared.. I can't log in..same scenario stated above.. What should I do ? :(( @kishrellik <--my twitter account

Anonymous said...

Happening to me in 2014 should be sorted by now!

Lee Bryant said...

Lost my one on 27-12-2014

Toney Brooks said...

One of mine disappeared this morning as if it never existed. I emailed Twitter support. We'll see. Obviously, the bug abides.

Unknown said...

It just happened to me and this is a very important business account!

John said...

Just happend to me this morning. Why would this happen?

Anonymous said...

This just happened to me a few minutes ago
it's 8/7/2016 and this bug still hasn't been fixed